Check the FAQ first
Most questions — privacy, manual entry, undo, budget math, how the numbers work — already have a written answer there.
Send us a message
Questions, bug reports, and ideas all land in the same place: with the people who build SpendWise. If you leave an email, you'll get a reply.
Quick troubleshooting
A total doesn't match what I think I spent
Check the filters: the dashboard counts this calendar month, a budget counts only its category inside its own period (this week/month/year), and uncategorized spending is invisible to budgets. The arithmetic itself is a plain sum of what you logged — nothing is estimated.
My budget percentage doesn't match what I think I spent
A budget only counts expenses in its category inside its current period (this week/month/year). Check the budget's period and start date on the Budgets page.
I deleted a transaction more than 5 seconds ago
Once the Undo window closes, the entry is gone from your ledger. If it was important, you can re-add it in a couple of seconds — nothing else was affected.
The dashboard says 'Couldn't load…'
That's a network or sign-in hiccup, not data loss. Hit Try again. If it persists, sign out and back in; if it's still stuck, email us with what you saw.
Before you write
Tell us what you expected vs. what happened. Which page, roughly when, and what you were doing — that's usually enough to find it.
Never share real financial data in a message — redact amounts and descriptions in screenshots. Synthetic values reproduce issues just as well.
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